Trust & Safety
Your security is our top priority. Learn about the measures we take to ensure a safe and trustworthy environment for all users.
Verified Users
We have verification processes for both landlords and marketplace sellers. Landlords must be approved by our team before they can list properties, and student sellers are verified to ensure a trusted community marketplace.
Secure Payments
All payments on UniHub are processed through Yoco, a leading and secure payment gateway. We never store your sensitive credit card information on our servers, ensuring your financial data is always safe.
Buyer Protection
To protect buyers from scams, funds are held securely and are only released to the seller after the buyer confirms that they have received their order. This ensures sellers are incentivized to deliver and buyers have peace of mind.
Reporting Tools
If you encounter a suspicious listing, user, or item, please report it to us immediately. Use the "Contact Us" link in our Help Center. Your reports help us keep the platform safe for everyone.